Contact MidCareer
Your Career Questions Matter. We're Here to Help.
Every professional journey brings questions.
You may be preparing for your first job after university, looking for employment after completing technical training, exploring new opportunities as an experienced professional, or trying to understand how Career Identity can help you present your qualifications and experience.
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Employers, recruitment partners, universities, TVET institutions, and professional training providers may also wish to understand how they can participate in the wider MyResource ecosystem.
Whatever brings you here, we want to make it easier to find the right information and reach the appropriate team.
Tell us what you need help with, and we'll guide your enquiry to the relevant service.
How Can We Help?
Find the Right Support
for Your Enquiry.
MidCareer supports different career activities through a connected ecosystem.
To help us understand your enquiry, please select the subject most relevant to your needs.
Career Opportunities in Kenya
For questions about using MidCareer to explore job opportunities, professional careers, graduate employment, and technical or skilled positions in Kenya.
Career Identity and Professional Profiles
For assistance with creating or maintaining a Career Identity, understanding the Career Identity Number, managing profile information, and exploring available verification options.
Academic Qualifications and Verification
For questions about qualification verification requests, participating educational institutions, verification status, and applicable institutional charges.
Certifications and Professional Learning
For enquiries about training programmes, professional certifications, seminars, learning providers, and career development resources.
Company Seminars and Career Events
For information about relevant employer presentations, professional events, career fairs, workshops, and participation activities.
International Career Opportunities
For general questions about international opportunities offered through participating employers and recruitment partners, including concerns about recruitment authenticity.
Recruitment Safety and Candidate Protection
For reports involving suspicious job advertisements, impersonation, unauthorized recruitment activity, or requests for prohibited recruitment fees.
Account and Technical Support
For problems involving registration, account access, profile management, platform functionality, or related technical issues.
Support for Graduates
Your Career Journey Can
Continue After Graduation.
Graduating from a university, TVET institution, or technical college does not always mean immediately securing employment.
Some graduates need additional time to explore opportunities, develop practical experience, attend employer seminars, or complete qualifications relevant to their career interests.
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MidCareer provides a continuing professional environment for graduates from different educational backgrounds.
Our support information can help you understand how to build your profile, explore participating employers, discover career activities, and access relevant professional development resources.
Common Questions
How do I start using MidCareer after graduation?
Create or access your professional account and begin building your Career Identity using your qualifications, relevant skills, projects, internships, and other experience.
Can I use MidCareer if I have not yet secured my first job?
Yes. MidCareer is intended for graduates who are still seeking employment, as well as experienced professionals developing their careers.
Can TVET and technical college graduates join?
Yes. The platform is intended to support technical, vocational, professional, and academic career pathways.
Can I participate in company seminars before I find employment?
Eligible graduates can explore relevant company seminars and career activities available through the ecosystem.
Support for Experienced Professionals
Continue Developing Your
Career With Confidence.
Professional development often involves decisions that extend beyond finding another job.
An experienced professional may want to strengthen specialist qualifications, explore management opportunities, prepare for a career change, or consider independent consulting.
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MidCareer provides resources that support these different objectives.
Our support information can help professionals understand profile management, Career Identity, relevant learning opportunities, recruitment relationships, and access to participating employers.
For professionals considering international opportunities, we also aim to provide clearer information about participating recruitment organizations and candidate protection.
Your professional experience deserves accurate representation and informed career choices.
Career Identity Support
Understand and Manage
Your Professional Record.
Career Identity is designed to give individuals a continuing record of their qualifications, skills, employment history, projects, and achievements.
Following successful identity verification, an individual can receive a permanent Career Identity Number.
The number identifies the career record but does not provide access to the individual's account or underlying private documents.
We Can Help You Find Information About
Career Identity Registration
How the identity verification and CIN issuance processes are intended to work.
Professional Profile Development
How to record career information and review AI-assisted suggestions.
Qualification Verification
How eligible university qualification verification requests are submitted and reviewed.
References and Endorsements
How professionals can request appropriate confirmation of career facts from referees or other participants.
Career Identity Strength
What the evidence-strength indicator represents and how it differs from a professional ability assessment.
Digital Career Identity Card
How the card and verification process are designed to work.
Privacy and Information Sharing
How to understand the permissions and controls associated with Career Identity.
Report Suspicious Recruitment
If Something About a Job Opportunity
Feels Wrong, Tell Us.
MidCareer is committed to developing a more trustworthy recruitment environment for Kenyan graduates and professionals.
Participating recruiters are prohibited from charging candidates for job introductions, interviews, placements, or employment offers through the ecosystem.
We encourage professionals to raise concerns when recruitment information appears misleading or when someone claims to represent a company without appropriate authorization.
Reportable Concerns Include
Requests for Recruitment Payments
Someone asks for money to secure an interview, job introduction, placement, or employment offer.
Suspicious Employer Identity
An individual or organization may be impersonating a genuine company.
Unauthorized Recruitment Representation
A recruiter claims to act for an employer without clear evidence of authorization.
Misleading Job Information
An advertisement contains potentially false information about the employer, job location, responsibilities, remuneration, or recruitment process.
International Recruitment Concerns
A foreign employment opportunity involves unclear employer information, suspicious documentation, or questionable payment demands.
Misuse of Personal Information
A person or organization appears to be requesting or handling candidate information inappropriately.
Please provide enough information for the relevant team to understand the concern, but do not include passwords or unnecessary sensitive personal documents.
Reporting a concern does not automatically establish that misconduct has occurred. Information should be reviewed appropriately before conclusions are reached.
Protect your information. Question suspicious requests. Report recruitment concerns.
Support for Employers
Looking to Connect
With Kenyan Professionals?
MidCareer is the professional-facing platform within the MyResource ecosystem.
Companies seeking to recruit, introduce their organizations, organize seminars, or engage with prospective talent should use the relevant employer-facing services provided through MyResource.
Employer Enquiries May Include
Recruitment and Job Opportunities
Publishing available roles and engaging suitable candidates through the relevant recruitment processes.
Graduate and Experienced Talent
Understanding how employer activities can reach eligible graduates and experienced professionals.
Company Seminars
Introducing an organization's industry, technologies, projects, and professional expectations.
Career Fairs and Employer Events
Participating in relevant workforce development and career engagement programmes.
Employer Verification
Understanding the information and checks required before an organization receives verified status.
International Employers Recruiting in Kenya
Enquiries from foreign companies interested in employing qualified Kenyan professionals through legitimate recruitment arrangements.
Support for Recruitment Partners
Professional Recruitment Requires
Credibility and Accountability.
Recruitment partners play an important role in helping employers identify suitable professionals.
Within the MyResource ecosystem, the Recruiter platform is intended for eligible recruitment professionals seeking to develop their recruitment activities through a structured environment.
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Recruiters can maintain professional information relevant to their specializations, credentials, and employer relationships.
MidCareer candidates should be able to understand the recruitment partner they are considering and make informed decisions about engagement.
Recruitment partners must comply with applicable platform requirements, including the prohibition on charging candidates for job introductions, interviews, placements, or employment offers.
Relevant Enquiries
- Recruiter registration and account support.
- Recruiter verification and credentials.
- Recruitment specialization and profile information.
- Employer representation and recruitment authorization.
- Candidate protection and responsible recruitment requirements.
Support for Learning Partners
Help Kenyan Professionals
Strengthen Their Skills.
Universities, TVET institutions, technical colleges, training organizations, professional bodies, and certification providers can contribute to long-term professional development.
Learning Partners interested in the MyResource ecosystem can enquire about appropriate opportunities to introduce training programmes, professional qualifications, technical skills development, and educational seminars.
Learning Partner Enquiries
Professional Training Programmes
Introducing relevant education and specialist training.
TVET and Technical Education
Supporting practical skills and advanced technical development.
Professional Certifications
Providing information about recognized qualifications, examination pathways, and relevant training.
Company and Industry Seminars
Contributing professional knowledge and relevant educational activities.
Institutional Verification
Understanding supported processes for eligible academic qualification verification.
Universities, TVET Institutions and Colleges
Keep Supporting Graduates
Beyond Their Final Day of Study.
Educational institutions play an important role in preparing people for professional life.
However, some graduates need additional career development and employment support after completing their studies.
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Through the connected MyResource ecosystem, participating institutions can help students and graduates understand available employer activities, career development opportunities, and pathways into professional life.
MidCareer provides a continuing destination for individuals after graduation.
Universities and other eligible institutions may also have enquiries about qualification verification, graduate career development, and relevant platform relationships.
Institutional Enquiries
- Student-to-professional career transitions.
- Graduate career development.
- Employer engagement through the ecosystem.
- Academic qualification verification arrangements.
- Professional education and continuing training.
- Technical and vocational graduate development.
International Employer Enquiries
Bringing Genuine International Opportunities
Closer to Kenyan Professionals.
International companies may seek Kenyan professionals for roles based in Kenya, regional assignments, remote employment, or positions involving relocation.
MidCareer aims to help create a more transparent environment for these recruitment relationships.
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Before an international employer is presented as verified, the relevant process should include reviews of company identity, authorized representatives, and applicable recruitment arrangements.
Where an intermediary is involved, appropriate evidence of the recruitment relationship should be considered.
A company verification status does not automatically establish that every vacancy advertised under its name is genuine.
International Employers Can Enquire About
- Recruitment of Kenyan professionals.
- Employer registration and verification.
- Authorized recruitment relationships.
- Job opportunity information requirements.
- Company seminars and engagement activities.
- Candidate protection obligations.
Privacy and Personal Information
Protecting Professional Information
Is Part of Building Trust.
Career information may include academic records, employment details, references, professional achievements, and other personal data.
MidCareer aims to provide appropriate privacy controls and information-sharing processes throughout the ecosystem.
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The Career Identity specification includes temporary processing of certain uploaded documents, candidate approval of AI-generated suggestions, and restrictions on publicly accessible information.
A Career Identity Number does not serve as a login credential, and a public identity check should not expose underlying private documents.
Privacy-Related Enquiries
- Questions about personal information and profile visibility.
- Career Identity information-sharing permissions.
- Access to or correction of personal data.
- Account deletion and applicable retention processes.
- Concerns about misuse of candidate information.
- Requests relating to qualification verification data.
Visitors should use the appropriate privacy contact channel for formal requests involving their personal information.
Before Contacting Us
You May Find the Answer
in Our Career Resources.
Some questions can be answered through the guides and information already available within the MidCareer website.
Before submitting an enquiry, visitors may find it useful to explore the relevant resources.
Popular Help Topics
Creating Your Career Identity
Understand the information required to begin building a professional record.
Exploring Careers in Kenya
Learn about different industries, career stages, and professional specializations.
Preparing for Job Interviews
Find practical guidance on explaining experience and preparing for employer discussions.
Professional Certifications
Understand qualification types, training programmes, and certification recognition.
International Career Preparation
Explore general information about professional requirements, responsible recruitment, and official resources.
Recruitment Safety
Learn how to recognize suspicious opportunities and understand the no-candidate-recruitment-fee policy.
Contact Form
Tell Us How We Can Help.
Please complete the contact form with enough information for the appropriate team to understand your enquiry.
What Happens After You Contact Us?
Helping Your Enquiry
Reach the Right Team.
Once an enquiry has been submitted, the relevant support process should help direct it to the team responsible for that subject.
- 1
Enquiry Submission
Visitors provide the necessary information through the contact form or an approved support channel.
- 2
Initial Review
The enquiry is reviewed to identify whether it relates to career opportunities, technical support, Career Identity, employer services, partnerships, or another subject.
- 3
Appropriate Routing
Where necessary, the enquiry is directed to the responsible team or service.
- 4
Follow-Up
The relevant team may request additional information if it is required to investigate or respond.
- 5
Resolution or Guidance
The visitor receives an appropriate response or is directed to the relevant platform, resource, or official authority.
Our aim is to make enquiries easier to understand, route, and address.
Contact Information
Connect With the
MidCareer Team.
MidCareer operates as part of the MyResource ecosystem developed by ERP Tohama.
For general enquiries, visitors should use the approved contact form or the official communication channels published for the relevant service.
General Support
For candidate questions, account enquiries, career information, and platform-related assistance. Contact: Official MidCareer support channel.
Employer Enquiries
For organizations seeking recruitment and workforce engagement services. Contact: Official MyResource employer support channel.
Learning and Institutional Partnerships
For universities, TVET institutions, professional bodies, and training providers. Contact: Approved partnership enquiry channel.
Recruitment Safety
For suspicious job advertisements, impersonation, unauthorized recruitment, and prohibited payment requests. Contact: Official reporting channel.
Privacy Enquiries
For requests concerning personal information, privacy rights, and data handling. Contact: Official privacy contact channel.
Your career journey matters
We're Here to Help You Find the Right Direction.
A recent graduate may be searching for a first professional opportunity. A technician may want to strengthen a specialist skill, while an experienced professional may be preparing for management, consulting, or a new industry.
Employers and learning organizations may also be looking for meaningful ways to engage the workforce of tomorrow.
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MidCareer connects these journeys through Career Identity, professional development, employer opportunities, and the wider MyResource ecosystem.
Whether you have a question, need assistance, or want to explore a partnership, the right conversation can be an important next step.
We're here to help you find the right direction.